RT::CustomFieldValues::Groups - Provide RT's %ServiceBusinessHours as a dynamic list of CF values
To use as a source of CF values, add the following to your RT_SiteConfig.pm and restart RT.
# In RT_SiteConfig.pm Set( @CustomFieldValuesSources, "RT::CustomFieldValues::ServiceBusinessHours" );
Then visit the modify CF page in the RT admin configuration.
Most methods are inherited from RT::CustomFieldValues::External, except the ones below.
Returns a brief string describing this data source.
Returns an arrayref containing a hashref for each possible value in this data source, where the value name is the service business hours name.
To install RT::Extension::AutomaticAssignment, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::AutomaticAssignment
CPAN shell
perl -MCPAN -e shell install RT::Extension::AutomaticAssignment
For more information on module installation, please visit the detailed CPAN module installation guide.