Ian Norton
and 1 contributors

NAME

RT::Extension::NotifyOwners

The NotifyOwners extension adds the following scrip actions:

    Notify Last Owner       - Previous owner
    Notify Potential Owners - Users with OwnTicket right
    Notify Previous Owners  - All previous owners

DESCRIPTION

RT action module that allow you to notify potential owners of a ticket.

INSTALL

perl Makefile.PL
make
make install
rt-setup-database --action insert --datafile etc/initialdata

LastOwner

Returns the email address of the last owner of a ticket.

PotentialOwners

Returns the email addresses of all users with the OwnTicket right for the given ticket.

PrevOwners

Returns the email addresses of all previous owners for the ticket.

AUTHOR

    Ian Norton E<lt>i.d.norton@gmail.comE<gt>

    Based on RT::Action::NotifyGroup by Ruslan U. Zakirov

COPYRIGHT

This program is free software; you can redistribute it and/or modify it under the same terms as Perl itself.

The full text of the license can be found in the LICENSE file included with perl distribution.

SEE ALSO

RT::Action::Notify