RT::Extension::CommandByMail - Change metadata of ticket via email
Status: stalled Subject: change subject AddAdminCc: email@example.com AddCc: firstname.lastname@example.org AddCc: email@example.com Here goes comment/reply
This extension allows you to manage tickets via email interface. You put commands into beginning of a mail and extension applies them. See the list of commands in the RT::Interface::Email::Filter::TakeAction docs.
This extension has no extended auth system, so all security issues that applies to the RT in general also applies to the extension.
Read INSTALL. Note that you must patch RT to use this extension, so read the file.
<firstname.lastname@example.org> Ruslan U. Zakirov
Copyright (c) 2006, Best Practical Solutions, LLC. All rights reserved.
This module is free software; you can redistribute it and/or modify it under the same terms as Perl itself. See perlartistic.