NAME

RT::Extension::TicketPDF - make pdfs from tickets.

SYNOPSIS

Use wkhtmltopdf to display a Ticket as a pdf.

    https://support.example.com/rt/Ticket/PDF/Display.pdf?id=1

INSTALL

    Requires: included wkhtmltopdf, IPC::Cmd

    perl Makefile.PL
    make
    make install

    # Enable this plugin in your RT_SiteConfig.pm:
    Plugin('RT::Extension::TicketPDF');

    # For pre-RT 4.4.5, patch RT
    patch -p1 -d /opt/rt4 < patches/show-history.patch

This extension provides a legacy version of wkhtmltopdf which works on Linux systems. Newer versions of the utility have issues importing local CSS and JS resources and currently do not work with this extension.

SUPPORT

Please report any bugs at either:

    L<http://search.cpan.org/dist/RT-Extension-TicketPDF/>
    L<https://github.com/coffeemonster/rt-extension-ticketpdf>

wkhtmltopdf known-issues:

    images render blank - This is a limitation with v10. Use JPG's for all images.
    QPixmap > Seg-fault - A bug with v11rc1 use v10rc2

LICENSE AND COPYRIGHT

Copyright 2012 Alister West, <alister at alisterwest.com>

This program is free software; you can redistribute it and/or modify it under the terms of either: the GNU General Public License as published by the Free Software Foundation; or the Artistic License.

See http://dev.perl.org/licenses/ for more information.

CHANGES

0.1.3 2019-02-27 - Updates for RT 4.4 - Update converter path to find the default install location

0.1.2 2012-12-20 - Use binary in local $RT::LocalPath/bin/wkhtmltopdf instead of /usr/bin/.. - Including wkhtmltopdf v10.0rc2 to avoid QPixmap Seg-fault bug in v11.0rc1 - GeneratePDF menu item added. - Simple Template added.

0.1.1 2012-12-19 - Inital Release