RT extension to implement automated due dates using service levels....

• RT::Extension::QueueSLA - default SLA for Queue
• RT::Action::SLA - base class for all actions in the extension
• RT::Action::SLA_SetStarts - set starts date field of a ticket according to SLA
• 6 more results from RT-Extension-SLA »

ACNS stands for Automated Copyright Notice System. It's an open source, royalty free system that universities, ISP's, or anyone that handles large volumes of copyright notices can implement on their network to increase the efficiency and reduce the c...

• lib/RT/Extension/ACNS/Test.pm
• lib/RT/Action/ParseACNS.pm
• lib/RT/Condition/ACNSMessage.pm

This module adds a new widget to any ticket which allows to add, edit and display information directly on the ticket display page. In many cases, resolving a ticket involves to collect and store some information which helps the owner of the ticket to...

This extension allows you to create tags using custom fields on tickets. It adds a new custom field type, "Tags", which allows users to add new values (tags) that will then be added to the list of available autocomplete values for that custom field. ...

This is beta software. Lacks some documentation. Extension comes with two scripts: rt-generate-nginx-conf Generates optimized nginx config from RT configuration and templates. Creates required directories and files. rt-nginx-control Simple script tha...

• lib/RT/Extension/REST2/Resource/RT.pm
• lib/RT/Extension/REST2/Resource.pm
• lib/RT/Extension/REST2/Resource/Root.pm
• 25 more results from RT-Extension-REST2 »

This extension is collection of variouse command line utilities for Request Tracker. Mostly these are tools for system administrators for debugging and instrumenting....

• rt-create-admin-user - create a user wiht SuperUser right granted
• rt-check-user-right-on-ticket - check a right of a user on a ticket

Nagios <http://www.nagios.org> is a powerful monitoring system that enables organizations to identify and resolve IT infrastructure problems before they affect critical business processes. This extension allows email alerts generated by Nagios to be ...

• lib/RT/Action/UpdateNagiosTickets.pm

This extension is for RT 4.2 or newer. It requires solving captchas when a user creates a ticket (using either regular interface or quick create) and on replies/comments (updates)....

This extension uses the Starts and Due dates, along with ticket dependencies, to produce Gantt charts....

The Announce extension gives you an easy way to insert announcements on the RT homepage so all users can see the message. You may want to display a banner during maintenance or an unscheduled outage to make sure the people fielding customer tickets k...

• lib/RT/Extension/Announce/Test.pm
• lib/RT/CustomFieldValues/AnnounceGroups.pm

This Plugin displays Gravatar image on the following pages: More about the requestors widget Modify user page About me (Preferences) User Summary...

This RT extension adds a mobile interface for RT....

Locks can be of several different types. Current types are: hard (manual) lock A lock can be initiated manually by clicking the "Lock" link on one of the pages for the ticket. However, hard locks are available only to users who can ModifyTicket. take...

This extension provides API to turn ColumnMap like strings into values. It can be used in other extensions and/or local customizations....

• lib/RT/Extension/ColumnMap/Test.pm

Top level Converter class, used to get access to the RT(1,2,3) converter objects....

• RT::Extension::Converter::RT1 - Handle the RT1 side of a conversion
• RT::Extension::Converter::RT3 - Handle the RT3 side of a conversion
• RT::Extension::Converter::Config - config data for any importers
• 2 more results from RT-Extension-Converter »