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use feature ':5.10';
use strict;
sub get {
# Detect bounce reason from Google Workspace
# @param [Sisimai::Data] argvs Parsed email object
# @return [String] The bounce reason for Google Workspace
my $class = shift;
my $argvs = shift // return undef;
return $argvs->reason if $argvs->reason;
return '' unless $argvs->replycode;
return '' unless $argvs->diagnosticcode;
return '' unless $argvs->deliverystatus;
return '' unless $argvs->deliverystatus =~ /\A[245][.]\d[.]\d+\z/;
state $messagesof = {
'blocked' => [
['421', '4.7.0', 'ip not in whitelist for rcpt domain, closing connection.'],
# - 421 4.7.0 Our system has detected an unusual rate of unsolicited mail originating
# from your IP address. To protect our users from spam, mail sent from your IP ad-
# dress has been temporarily blocked.
# For more information, visit https://support.google.com/mail/answer/81126
['421', '4.7.0', 'our system has detected an unusual rate of unsolicited mail originating from your ip address'],
# - 421 4.7.0 Try again later, closing connection. This usually indicates a Denial of
# Service (DoS) for the SMTP relay at the HELO stage.
['421', '4.7.0', 'try again later, closing connection.'],
# - 501 5.5.4 HELO/EHLO argument is invalid. For more information, visit [HELO/EHLO e-
# mail error].
['501', '5.5.4', 'helo/ehlo argument is invalid'],
# - 550 5.7.1 Our system has detected an unusual rate of unsolicited mail originating
# from your IP address. To protect our users from spam, mail sent from your IP ad-
# dress has been blocked. Review https://support.google.com/mail/answer/81126
['550', '5.7.1', 'our system has detected an unusual rate of unsolicited mail originating from your ip address'],
# - 550 5.7.1 The IP you're using to send mail is not authorized to send email directly
# to our servers. Please use the SMTP relay at your service provider instead. For
['550', '5.7.1', "the ip you're using to send mail is not authorized to send email directly to our servers"],
# - 550 5.7.25 The IP address sending this message does not have a PTR record setup, or
# the corresponding forward DNS entry does not point to the sending IP. As a policy,
# Gmail does not accept messages from IPs with missing PTR records.
['550', '5.7.25', 'the ip address sending this message does not have a ptr record setup'],
# - 550 5.7.26 Unauthenticated email from domain-name is not accepted due to domain's
# DMARC policy. Please contact the administrator of domain-name domain. If this was
# a legitimate mail please visit [Control unauthenticated mail from your domain] to
# learn about the DMARC initiative. If the messages are valid and aren't spam, con-
# tact the administrator of the receiving mail server to determine why your outgoing
# messages don't pass authentication checks.
['550', '5.7.26', "is not accepted due to domain's dmarc policy"],
# - 550 5.7.26 This message does not have authentication information or fails to pass
# authentication checks (SPF or DKIM). To best protect our users from spam, the mes-
# sage has been blocked. Please visit https://support.google.com/mail/answer/81126
# for more information.
['550', '5.7.1', 'fails to pass authentication checks'],
['550', '5.7.26', 'fails to pass authentication checks'],
# - 550 5.7.26 This message fails to pass SPF checks for an SPF record with a hard fail
# policy (-all). To best protect our users from spam and phishing, the message has
# been blocked. Please visit https://support.google.com/mail/answer/81126 for more
# information.
['550', '5.7.26', 'this message fails to pass spf checks for an spf record with a hard fail'],
# - 550 5.7.1 Our system has detected that this message is likely suspicious due to the
# very low reputation of the sending IP address. To best protect our users from spam,
# the message has been blocked.
# Please visit https://support.google.com/mail/answer/188131 for more information.
['550', '5.7.1', 'this message is likely suspicious due to the very low reputation of the sending ip address'],
],
'contenterror' => [
['554', '5.6.0', 'mail message is malformed. Not accepted'],
],
'exceedlimit' => [
# - 552 5.2.3 Your message exceeded Google's message size limits. For more information,
['552', '5.2.3', "your message exceeded Google's message size limits"],
],
'expired' => [
['451', '4.4.2', 'timeout - closing connection'],
],
'mailboxfull' => [
# - 452 4.2.2 The email account that you tried to reach is over quota. Please direct
# the recipient to Clear Google Drive space & increase storage.
['452', '4.2.2', 'the email account that you tried to reach is over quota'],
['552', '5.2.2', 'the email account that you tried to reach is over quota'],
['550', '5.7.1', 'email quota exceeded'],
],
'networkerror' => [
['554', '5.6.0', 'message exceeded 50 hops, this may indicate a mail loop'],
],
'norelaying' => [
['550', '5.7.0', 'mail relay denied'],
],
'policyviolation' => [
['550', '5.7.1', 'messages with multiple addresses in from: header are not accepted'],
# - 550 5.7.1 The user or domain that you are sending to (or from) has a policy that
# prohibited the mail that you sent. Please contact your domain administrator for
# further details.
# For more information, visit https://support.google.com/a/answer/172179
['550', '5.7.1', 'the user or domain that you are sending to (or from) has a policy that prohibited'],
# - 552 5.7.0 Our system detected an illegal attachment on your message. Please visit
# guidelines.
['552', '5.7.0', 'our system detected an illegal attachment on your message'],
# - 552 5.7.0 This message was blocked because its content presents a potential securi-
# ty issue. Please visit https://support.google.com/mail/?p=BlockedMessage to review
# our message content and attachment content guidelines.
['552', '5.7.0', 'this message was blocked because its content presents a potential security issue'],
],
'rejected' => [
# - 550 5.7.0, Mail Sending denied. This error occurs if the sender account is disabled
# or not registered within your Google Workspace domain.
['550', '5.7.0', 'mail sending denied'],
['550', '5.7.1', 'unauthenticated email is not accepted from this domain'],
],
'securityerror' => [
['421', '4.7.0', 'tls required for rcpt domain, closing connection'],
['501', '5.5.2', 'cannot decode response'], # 2FA related error, maybe.
# - 530 5.5.1 Authentication Required. For more information, visit
['530', '5.5.1', 'authentication required.'],
# - 535 5.7.1 Application-specific password required.
['535', '5.7.1', 'application-specific password required'],
# - 535 5.7.1 Please log in with your web browser and then try again. For more infor-
['535', '5.7.1', 'please log in with your web browser and then try again'],
# - 535 5.7.1 Username and Password not accepted. For more information, visit
['535', '5.7.1', 'username and password not accepted'],
['550', '5.7.1', 'invalid credentials for relay'],
],
'spamdetected' => [
# - 550 5.7.1 Our system has detected that this message is likely unsolicited mail. To
# reduce the amount of spam sent to Gmail, this message has been blocked.
# For more information, visit https://support.google.com/mail/answer/188131
['550', '5.7.1', 'our system has detected that this message is likely unsolicited mail'],
],
'suspend' => [
[550, '5.2.1', 'the email account that you tried to reach is disabled'],
],
'syntaxerror' => [
['451', '4.5.0', 'smtp protocol violation, visit rfc 2821'],
['454', '4.5.0', 'smtp protocol violation, no commands allowed to pipeline after starttls'],
['454', '5.5.1', 'starttls may not be repeated'],
['502', '5.5.1', 'too many unrecognized commands, goodbye'],
['502', '5.5.1', 'unimplemented command'],
['502', '5.5.1', 'unrecognized command'],
['503', '5.5.1', 'ehlo/helo first'],
['503', '5.5.1', 'mail first'],
['503', '5.5.1', 'rcpt first'],
['503', '5.7.0', 'no identity changes permitted'],
['504', '5.7.4', 'unrecognized authentication type'],
['530', '5.7.0', 'must issue a starttls command first'],
['535', '5.5.4', 'optional argument not permitted for that auth mode'],
['554', '5.7.0', 'too many unauthenticated commands'],
['555', '5.5.2', 'syntax error'],
],
'systemerror' => [
['421', '4.3.0', 'temporary system problem'],
['421', '4.7.0', 'temporary system problem'],
['421', '4.4.5', 'server busy'],
['451', '4.3.0', 'mail server temporarily rejected message'],
['454', '4.7.0', 'cannot authenticate due to temporary system problem'],
# - 452 4.5.3 Domain policy size per transaction exceeded, please try this recipient in
# a separate transaction. This message means the email policy size (size of policies,
# number of policies, or both) for the recipient domain has been exceeded.
['452', '4.5.3', 'domain policy size per transaction exceeded'],
],
'toomanyconn' => [
['451', '4.3.0', 'multiple destination domains per transaction is unsupported'],
# - 452 4.5.3 Your message has too many recipients. For more information regarding
# Google's sending limits, visit https://support.google.com/mail/answer/6592
['452', '4.5.3', 'your message has too many recipients'],
# - 450 4.2.1 The user you are trying to contact is receiving mail too quickly. Please
# resend your message at a later time. If the user is able to receive mail at that
# time, your message will be delivered.
# For more information, visit https://support.google.com/mail/answer/22839
['450', '4.2.1', 'is receiving mail too quickly'],
# - 450 4.2.1 The user you are trying to contact is receiving mail at a rate that pre-
# vents additional messages from being delivered. Please resend your message at a
# later time. If the user is able to receive mail at that time, your message will be
# delivered. For more information, visit https://support.google.com/mail/answer/6592
['450', '4.2.1', 'is receiving mail at a rate that prevents additional messages from being delivered'],
['550', '5.2.1', 'is receiving mail at a rate that prevents additional messages from being delivered'],
# - 450 4.2.1 Peak SMTP relay limit exceeded for customer. This is a temporary error.
# For more information on SMTP relay limits, please contact your administrator or
['450', '4.2.1', 'peak smtp relay limit exceeded for customer'],
# - 550 5.4.5 Daily SMTP relay limit exceeded for user. For more information on SMTP
# relay sending limits please contact your administrator or visit SMTP relay service
# error messages.
['550', '5.4.5', 'daily smtp relay limit exceeded for user'],
['550', '5.4.5', 'daily sending quota exceeded'],
# - 550 5.7.1 Daily SMTP relay limit exceeded for customer. For more information on
# SMTP relay sending limits please contact your administrator or visit
['550', '5.7.1', 'daily smtp relay limit exceeded for customer'],
],
'userunknown' => [
# - 550 5.1.1 The email account that you tried to reach does not exist. Please try dou-
# ble-checking the recipient's email address for typos or unnecessary spaces.
# For more information, visit https://support.google.com/mail/answer/6596
['550', '5.1.1', 'the email account that you tried to reach does not exist'],
# - 553 5.1.2 We weren't able to find the recipient domain. Please check for any spell-
# ing errors, and make sure you didn't enter any spaces, periods, or other punctua-
# tion after the recipient's email address.
['553', '5.1.2', "we weren't able to find the recipient domain"],
],
};
my $statuscode = substr($argvs->deliverystatus, 2); # 421 => 21
my $esmtpreply = substr($argvs->replycode, 1, 2); # 5.7.1 => 7.1
my $esmtperror = lc $argvs->diagnosticcode;
my $reasontext = '';
REASON: for my $e ( keys %$messagesof ) {
# Each key is a reason name
for my $f ( @{ $messagesof->{ $e } } ) {
# Try to match an SMTP reply code, a D.S.N., and an error message
next unless index($esmtperror, $f->[2]) > -1;
next unless index($f->[0], $esmtpreply) > 0;
next unless index($f->[1], $statuscode) > 1;
$reasontext = $e;
last REASON;
}
}
return $reasontext;
}
1;
__END__
=encoding utf-8
=head1 NAME
Sisimai::Rhost::GoogleApps - Detect the bounce reason returned from Google Workspace
=head1 SYNOPSIS
use Sisimai::Rhost;
=head1 DESCRIPTION
Sisimai::Rhost detects the bounce reason from the content of Sisimai::Data
object as an argument of get() method when the value of C<rhost> of the object
is "aspmx.l.google.com". This class is called only Sisimai::Data class.
=head1 CLASS METHODS
=head2 C<B<get(I<Sisimai::Data Object>)>>
C<get()> detects the bounce reason.
=head1 AUTHOR
azumakuniyuki
=head1 COPYRIGHT
Copyright (C) 2014-2016,2018-2020,2022 azumakuniyuki, All rights reserved.
=head1 LICENSE
This software is distributed under The BSD 2-Clause License.
=cut