You may configure RTX::Tags by setting variables in local/etc/Tags_SiteConfig.pm, or alternatively local/plugins/RTx-Tags/etc/Tags_SiteConfig.pm.
Recognized variables are:
Accepts an arrayref of object types to limit the count to. By default RTx::Tags will count tags for any object in RT.
Of course, the links for each tag will only display corresponding tickets.
If this is set to undef, tags are not linked to ticket search results. This might be useful if your cloud features (many instances of) types other than tickets.
Accepts an arrayref of statuses to limit the count to, with the side-effect of forcibly limiting $tagsTypes to RT::Ticket.
If you want to count tickets regardless of status you could use $tagsTypes=>'RT::Ticket', but $tagsStatus=>undef is probably clearer.
$tagsTypes=>'RT::Ticket'
$tagsStatus=>undef
A particularly handy incantantion is:
#Only display 'Active' Tickets Set($tagsStatus=>\@RT::ActiveStatus);
Enabled by default, a false setting will prevent the display of the "Global" cloud on Search/TagCloud.html. This cloud which provides a view of the uncustomized cloud i.e; uses all of the defaults shown here.
Minimum number of characters required before RTx::Tags returns possible completions. The default is 3.
To install RTx::Tags, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RTx::Tags
CPAN shell
perl -MCPAN -e shell install RTx::Tags
For more information on module installation, please visit the detailed CPAN module installation guide.