NAME

Paws::ConnectContactLens - Perl Interface to AWS Amazon Connect Contact Lens

SYNOPSIS

  use Paws;

  my $obj = Paws->service('ConnectContactLens');
  my $res = $obj->Method(
    Arg1 => $val1,
    Arg2 => [ 'V1', 'V2' ],
    # if Arg3 is an object, the HashRef will be used as arguments to the constructor
    # of the arguments type
    Arg3 => { Att1 => 'Val1' },
    # if Arg4 is an array of objects, the HashRefs will be passed as arguments to
    # the constructor of the arguments type
    Arg4 => [ { Att1 => 'Val1'  }, { Att1 => 'Val2' } ],
  );

DESCRIPTION

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.

Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens (https://docs.aws.amazon.com/connect/latest/adminguide/analyze-conversations.html) in the Amazon Connect Administrator Guide.

For the AWS API documentation, see https://docs.aws.amazon.com/goto/WebAPI/contact-lens-2020-08-21

METHODS

ListRealtimeContactAnalysisSegments

ContactId => Str

InstanceId => Str

[MaxResults => Int]

[NextToken => Str]

Each argument is described in detail in: Paws::ConnectContactLens::ListRealtimeContactAnalysisSegments

Returns: a Paws::ConnectContactLens::ListRealtimeContactAnalysisSegmentsResponse instance

Provides a list of analysis segments for a real-time analysis session.

PAGINATORS

Paginator methods are helpers that repetively call methods that return partial results

SEE ALSO

This service class forms part of Paws

BUGS and CONTRIBUTIONS

The source code is located here: https://github.com/pplu/aws-sdk-perl

Please report bugs to: https://github.com/pplu/aws-sdk-perl/issues