RT-Authen-Token - token-based authentication
This module adds the ability for users to generate and login with authentication tokens. Users with the ManageAuthTokens permission will see a new "Auth Tokens" menu item under "Logged in as ____" -> Settings. On that page they will be able to generate new tokens and modify or revoke existing tokens.
Once you have an authentication token, you may use it in place of a password to log into RT. (Additionally, RT::Extension::REST2 allows for using auth tokens with the Authorization: token HTTP header.) One common use case is to use an authentication token as an application-specific password, so that you may revoke that application's access without disturbing other applications. You also need not change your password, since the application never received it.
If you have the AdminUsers permission, along with ManageAuthTokens, you may generate, modify, and revoke tokens for other users as well by visiting Admin -> Users -> Select -> (user) -> Auth Tokens.
Authentication tokens are stored securely (hashed and salted) in the database just like passwords, and so cannot be recovered after they are generated.
RT-Authen-Token requires version RT 4.2.5 or later.
This step may require root permissions.
Only run this the first time you install this module.
If you run this twice, you will end up with duplicate data in your database.
If you are upgrading this module, check for upgrading instructions in case changes need to be made to your database.
Add this line:
Plugin( "RT::Authen::Token" );
If you are running RT under Apache, add the following directive to your RT Apache configuration to allow RT to access the Authorization header.
SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1
If you have a mix of local and external authentication you can disable requiring a password to create tokens with the following line in RT_SiteConfig.pm :
Best Practical Solutions, LLC <email@example.com>
All bugs should be reported via email to
or via the web at
This extension is Copyright (C) 2017-2020 Best Practical Solutions, LLC.
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991
To install RT::Authen::Token, copy and paste the appropriate command in to your terminal.
perl -MCPAN -e shell
For more information on module installation, please visit the detailed CPAN module installation guide.