Thomas Sibley 🚲
and 1 contributors

NAME

RT::Condition::Owner

DESCRIPTION

This is an RT scrip condition which tests a ticket for the state of ownership, depending on the Argument provided by the RT::ScripCondition. The following arguments are recognized:

*

Condition succeeds if the ticket is assigned to a real person, that is, not Nobody.

Nobody

Condition succeeds if the ticket is assigned to Nobody, that is, if the ticket is unowned by a real person.

a username

Condition succeeds if the ticket is assigned to the user specified. The Argument value must be a user name.