RT::Condition::Owner
This is an RT scrip condition which tests a ticket for the state of ownership, depending on the Argument provided by the RT::ScripCondition. The following arguments are recognized:
Argument
*
Condition succeeds if the ticket is assigned to a real person, that is, not Nobody.
Nobody
Condition succeeds if the ticket is assigned to Nobody, that is, if the ticket is unowned by a real person.
Condition succeeds if the ticket is assigned to the user specified. The Argument value must be a user name.
To install RT::Extension::NotifyBasedOnOwnership, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::NotifyBasedOnOwnership
CPAN shell
perl -MCPAN -e shell install RT::Extension::NotifyBasedOnOwnership
For more information on module installation, please visit the detailed CPAN module installation guide.