NAME

RT-Extension-Assets-AppleGSX - Apple GSX for RT Assets

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions

make initdb

Only run this the first time you install this module; this will create several custom fields for assets. If you already have custom fields for serial numbers and warantee information, this step is unnecessary.

Running make initdb twice will cause duplicate custom fields.

Edit your /opt/rt4/etc/RT_SiteConfig.pm

Add this line:

    Set(@Plugins, qw(RT::Extension::Assets::AppleGSX));

or add RT::Extension::Assets::AppleGSX to your existing @Plugins line.

Add additional configuration options

You must configure the authentication information used to connect to GSX via the web UI, at Tools -> Configuration -> Assets -> Apple GSX. This menu option is only available to SuperUsers.

Additionally, if you are not using the supplied custom fields, you may wish to Set one or more of the following in your RT_SiteConfig.pm (their defaults are shown):

    # Name of custom field containing serial number
    Set( $AppleGSXSerialCF => "Serial Number" )

    # CFs to import from GSX, and their names there
    Set( %AppleGSXMap,
        'Warranty Status'     => 'warrantyStatus',
        'Warranty Start Date' => 'coverageStartDate',
        'Warranty End Date'   => 'coverageEndDate',
    );

    # Only attempt to import data from GSX for assets matching the
    # following CF values:
    Set( %AppleGSXChecks,
        'Trademark' => qr/\bApple(Care)?\b/i,
    );

Run /opt/rt4-assets/local/plugins/RT-Extension-Assets-AppleGSX/bin/rt-apple-gsx-set-warranty

You will likely wish to configure this script to run regularly, via a cron job.

AUTHOR

sunnavy <sunnavy@bestpractical.com>

BUGS

All bugs should be reported via http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-Assets-AppleGSX or bug-RT-Extension-Assets-AppleGSX@rt.cpan.org.

LICENSE AND COPYRIGHT

This software is Copyright (c) 2013 by Best Practical Solutions

This is free software, licensed under:

  The GNU General Public License, Version 2, June 1991