NAME
RT::Extension::EmailReplyDelimiter - Strip text from emails after a delimiter
DESCRIPTION
This extension alters email while it is being received by Request Tracker, removing text and any associated image attachments appearing after a reply delimiter such as "##- Please type your reply above this line -##".
RT VERSION
Known to work with RT 4.2.16, 4.4.4, and 5.0.1.
INSTALLATION
perl Makefile.PL
make
make install
-
May need root permissions.
- Edit your /opt/rt4/etc/RT_SiteConfig.pm
-
Add these lines:
Set(@EmailReplyDelimiters, '##- Please type your reply above this line -##'); Plugin('RT::Extension::EmailReplyDelimiter');
- Restart your web server
CONFIGURATION
In RT_SiteConfig.pm, adjust @EmailReplyDelimiters so it contains a list of all of the email reply delimiters you will be using. Restart the service after making changes to this configuration item.
Then adjust the relevant RT templates to include a reply delimiter, on a line by itself, in the appropriate place.
ISSUES AND CONTRIBUTIONS
The project is held on Codeberg; its issue tracker is at https://codeberg.org/a-j-wood/rt-extension-emailreplydelimiter/issues.
LICENSE AND COPYRIGHT
Copyright 2023 Andrew Wood.
License GPLv3+: GNU GPL version 3 or later: https://gnu.org/licenses/gpl.html
This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law.