RT-Extension-OneClickClose - sets status of a given Ticket to resolved and returns to the previous Search/Results page
Sometimes it is cumbersome to go through several pages and to close a ticket, OnClickClose resolves a ticket and returns to the previous Search Page. Just add AfterSubmit=1 to the "Close" Link
Works with RT 4.2
perl Makefile.PL
make
make install
May need root permissions
If you are using RT 4.2 or greater, add this line:
Plugin('RT::Extension::OneClickClose');
For RT 4.0, add this line:
Set(@Plugins, qw(RT::Extension::OneClickClose));
or add RT::Extension::OneClickClose to your existing @Plugins line.
RT::Extension::OneClickClose
@Plugins
to use it use an URL like this
'<B><A HREF="__WebPath__/Ticket/Update.html?Status=resolved&SubmitTicket=1&id=__id__&AfterSubmitReturn=1">OneClickClose</a></B>/TITLE:OneClickClose'
rm -rf /opt/rt4/var/mason_data/obj
Mark Hofstertter University of Vienna <mark.hofstetter@univie.ac.at>
All bugs should be reported via web to
L<https://github.com/MarkHofstetter/RT-Extension-OneClickClose/issues>.
This software is Copyright (c) 2015 by Mark Hofstetter
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991
To install RT::Extension::OneClickClose, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::OneClickClose
CPAN shell
perl -MCPAN -e shell install RT::Extension::OneClickClose
For more information on module installation, please visit the detailed CPAN module installation guide.