++ed by:
1 non-PAUSE user
Author image Christian Loos
and 2 contributors


RT::Extension::SideBySideView - SideBySide Ticket View for RT


Based on an original Idea from Steve Turner (MIT) and Markus Dirr (GreenCircle) and the ground work of Thomas Sibley (BestPractical) and some Ideas from BPS Wiki this AddOn will give you the option to change the Ticket View from original BPS View to a so called SideBySide Ticket View (known from wiki).

RT users will find a new "Display History besides Metadata" option within the "Ticket display" section of their Preferences.


perl Makefile.PL
make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

If you are using RT 4.2 or greater, add this line:


For RT 4.0, add this line:

    Set(@Plugins, qw(RT::Extension::SideBySideView));

or add RT::Extension::SideBySideView to your existing @Plugins line.

Clear your mason cache
    rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver


If you are upgrading from 0.03 or earlier, you must remove the old version of this extension before installing the new version by running:

    rm -rf /opt/rt4/local/plugins/RT-Extension-SideBySideView/


Torsten Brumm http://technik.picturepunxx.de/ <technik@picturepunxx.de>

Christian Loos <cloos@netsandbox.de>


This library is free software; you can redistribute it and/or modify it under the same terms as Perl itself.


Steve Turner (MIT)
Markus Dirr (GC)
Thomas Sibley (BPS)
Christian Loos (NetCologne)