RT::Extension::SideBySideView - SideBySide Ticket View for RT
Based on an original Idea from Steve Turner (MIT) and Markus Dirr (GreenCircle) and the ground work of Thomas Sibley (BestPractical) and some Ideas from BPS Wiki this AddOn will give you the option to change the Ticket View from original BPS View to a so called SideBySide Ticket View (known from wiki).
RT users will find a new "Display History besides Metadata" option within the "Ticket display" section of their Preferences.
May need root permissions
- Edit your /opt/rt4/etc/RT_SiteConfig.pm
If you are using RT 4.2 or greater, add this line:
For RT 4.0, add this line:
RT::Extension::SideBySideViewto your existing
- Clear your mason cache
rm -rf /opt/rt4/var/mason_data/obj
- Restart your webserver
If you are upgrading from 0.03 or earlier, you must remove the old version of this extension before installing the new version by running:
rm -rf /opt/rt4/local/plugins/RT-Extension-SideBySideView/
Torsten Brumm http://technik.picturepunxx.de/ <firstname.lastname@example.org>
Christian Loos <email@example.com>
This library is free software; you can redistribute it and/or modify it under the same terms as Perl itself.