RT-Extension-Tags - Provides simple tagging using custom fields
This extension allows you to create tags using custom fields on tickets. It adds a new custom field type, "Tags", which allows users to add new values (tags) that will then be added to the list of available autocomplete values for that custom field.
The created tags become links to a search of all active tickets with that tag.
The initdb step installs an example global Tag custom field.
Works with RT 4.0, 4.2, 4.4, 5.0
perl Makefile.PL
make
make install
May need root permissions
If you are using RT 4.2 or greater, add this line:
Plugin('RT::Extension::Tags');
For RT 4.0, add this line:
Set(@Plugins, qw(RT::Extension::Tags));
or add RT::Extension::Tags to your existing @Plugins line.
RT::Extension::Tags
@Plugins
make initdb
This optional step installs an example global Tag custom field.
Tag
rm -rf /opt/rt5/var/mason_data/obj
If you are upgrading from version 0.01 or 0.02, note that the custom field type was changed from a default RT "multiple values with autocompletion" to a dedicated tag custom field type. To upgrade:
Change your Tag custom field to use the new tag custom field type
You can either edit your existing custom field and change the Type to "Enter multiple tags" or run the initdb step and copy your values to the new Tag custom field automatically created.
Disable the scrip "On Custom Field Change Add New Tag Values"
This scrip is no longer needed with the new tag custom field type, so you can disable or delete it.
Best Practical Solutions, LLC <modules@bestpractical.com>
All bugs should be reported via email to
L<bug-RT-Extension-Tags@rt.cpan.org|mailto:bug-RT-Extension-Tags@rt.cpan.org>
or via the web at
L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-Tags>.
This software is Copyright (c) 2016-2020 by Best Practical Solutions, LLC
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991
To install RT::Extension::Tags, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::Tags
CPAN shell
perl -MCPAN -e shell install RT::Extension::Tags
For more information on module installation, please visit the detailed CPAN module installation guide.