Author image Alister West
and 1 contributors

NAME

    RT::Interface::Email::RequiredHeaders - only accept new tickets via email with a certain header

SYNOPSIS

    Used to enforce ticket-creation from a web-interface.
    Doesn't accept new emails to the support queue without a special header.

INSTALL

    # etc/RT_SiteConfig.pm
    # Note: Must come before Filter::TakeAction in MailPlugins (if present)

    Set(@Plugins,(qw/
        RT::Interface::Email::RequiredHeaders
    /));
    Set(@MailPlugins, (qw/
        Auth::MailFrom
        RequiredHeaders
    /));
    Set(%Plugin_RequiredHeaders, (
        "required"  => [qw/X-RT-RequiredHeader/], # required is always required
        # "queues"  => [qw/General/],             # defaults to all queues
        # # change default rejection message:
        # "message" => "Error: You can only submit issues via the web.",
   ));

AUTHOR

    Alister West - http://alisterwest.com/

LICENCE AND COPYRIGHT

    Copyright 2013, Alister West

    This module is free software; you can redistribute it and/or
    modify it under the same terms as Perl. See http://dev.perl.org/licenses/.

CHANGES

1.2 - 2013-06-03 - CPAN-ified
1.1 - 2013-06-03 - GitHub-ified
1.0 - 2013-05-30 - Initial working plugin

GetCurrentUser - RT MailPlugin Callback

    Returns: ($CurrentUser, $auth_level) - not-triggered passthough inputs.
    Returns: ($CurrentUser, -1 )         - halt further processing and send rejection notice.

    See RT::Interface::Email::GetAuthenticationLevel for more on $auth_level.