RTx-RemoteLinks - Conveniently create links to ticket IDs in other RT instances
With a small amount of configuration, this extension lets you enter new ticket links as foo:123 which are then displayed in the Links box as "Foo ticket #123" with a link to the remote RT instance.
foo:123
Currently remote ticket subjects are not fetched due to authentication complications, but this could be added in the future.
Set(%RemoteLinks, Foo => 'example.com', # assumes http:// and RT at the top-level path Bar => 'https://example.net/rt', # specifies https and a subpath for RT );
Prefixes are case insensitive, so both "Foo" and "foo" and "fOo" will work.
Once you create links in the system using a prefix, you should leave it configured.
Make sure to add this plugin to @Plugins as well, as described in "INSTALLATION".
@Plugins
perl Makefile.PL
make
make install
May need root permissions
If you are using RT 4.2 or greater, add this line:
Plugin('RTx::RemoteLinks');
For 4.0, add this line:
Set(@Plugins, qw(RTx::RemoteLinks));
or add RTx::RemoteLinks to your existing @Plugins line.
RTx::RemoteLinks
Configure your remote RT instances per "CONFIGURATION" above.
rm -rf /opt/rt5/var/mason_data/obj
Best Practical Solutions, LLC <modules@bestpractical.com>
All bugs should be reported via email to
L<bug-RTx-RemoteLinks@rt.cpan.org|mailto:bug-RTx-RemoteLinks@rt.cpan.org>
or via the web at
L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RTx-RemoteLinks>.
This software is Copyright (c) 2013-2020 by Best Practical Solutions, LLC
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991
To install RTx::RemoteLinks, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RTx::RemoteLinks
CPAN shell
perl -MCPAN -e shell install RTx::RemoteLinks
For more information on module installation, please visit the detailed CPAN module installation guide.