NAME

RT-Extension-LocalDateHeader - Display local date for attachment Date header

DESCRIPTION

The Date: header included in emails received by RT will often be in the sender's timezone (or possibly forced to UTC by the remote mail server). This extension will rewrite the Date: header to the user's timezone while also displaying the original Date: next to it. This reduces confusion when RT lists "Correspondence added" in the user's timezone but the Date header looks totally different. Most non- technical users don't know how to interpret the -0000 or -0400 syntax of mail Date: headers.

VERSION

Compatible with RT 4.0 and 4.2. Versions earlier than 4.0.8 will need to patch as instructed below. Untested on 3.8.

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

If you are using RT 4.2 or later, add this line:

    Plugin('RT::Extension::LocalDateHeader');

For earlier releases of RT 4, add this line:

    Set(@Plugins, qw(RT::Extension::LocalDateHeader));

or add RT::Extension::LocalDateHeader to your existing @Plugins line.

patch RT

If you are running RT 4.0.7 or earlier:

    patch -d /opt/rt4 -p1 < etc/callback_before_localization.diff

Clear your mason cache

    rm -rf /opt/rt4/var/mason_data/obj

Restart your webserver

AUTHOR

sunnavy <sunnavy@bestpractical.com>

LICENSE AND COPYRIGHT

Copyright 2012-2014 Best Practical Solutions, LLC.

This is free software, licensed under:

  The GNU General Public License, Version 2, June 1991