Author image Craig Ringer
and 1 contributors

NAME

RT::Action::ChangeUsersToGroups - Action to change requestor, admincc etc from users to customer groups

DESCRIPTION

When run on a ticket, this action will look for users on the ticket that're members of customer groups. Any users found will be replaced with the associated customer groups.

The argument must be one or more comma-separated values from the list:

    Requestors
    Cc
    AdminCc

See RT::Extension::CustomerGroups for details.

COPYRIGHT

See RT::Extension::CustomerGroups