RT::Action::ChangeUsersToGroups - Action to change requestor, admincc etc from users to customer groups
When run on a ticket, this action will look for users on the ticket that're members of customer groups. Any users found will be replaced with the associated customer groups.
The argument must be one or more comma-separated values from the list:
Requestors Cc AdminCc
See RT::Extension::CustomerGroups for details.
See RT::Extension::CustomerGroups
To install RT::Extension::CustomerGroups, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::CustomerGroups
CPAN shell
perl -MCPAN -e shell install RT::Extension::CustomerGroups
For more information on module installation, please visit the detailed CPAN module installation guide.