This extenstion allows you to generate RT reports in MS Excel XSLX format. It provides two ways to do this. First, it adds a new MS Excel option to the 'Feeds' menu on the Query Builder search results page. It also adds an option to the Dashboard subscription page that allows you to have scheduled dashboards emailed to recipients as attached MS Excel files rather than inline HTML reports.
Works with RT 4.2.10+, 4.4, 5.0
May need root permissions
- patch RT
The following patches are also needed for RT prior to 4.4.2. Note the versions and only apply the patches needed for your version.
Only run these the first time you install this module. If upgrading, install any patches that were not previously applied.
Apply for both 4.2 and 4.4.0. Not needed for 4.4.1:
patch -p1 -d /path/to/rt < etc/subscription_callbacks.patch
Apply for 4.2 and 4.4.0. Not needed for 4.2.13 or later, or 4.4.1.
patch -p1 -d /path/to/rt < etc/chart_callback.patch
Apply for 4.2, 4.4.0 and 4.4.1:
patch -p1 -d /path/to/rt < etc/tabs_privileged_callback.patch
- Add this line to /opt/rt5/etc/RT_SiteConfig.pm
- Clear your mason cache
rm -rf /opt/rt5/var/mason_data/obj
- Restart your webserver
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All bugs should be reported via email to
or via the web at
This software is Copyright (c) 2015-2020 by Best Practical Solutions, LLC
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991