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2 non-PAUSE users.

Author image Руслан У. Закиров


base class for all actions in the extension
set default SLA value
set starts date field of a ticket according to SLA
checks if Due date require update
checks if Starts date is not set
Service Level Agreements for RT
default SLA for Queue


in lib/RT/Action/SLA_SetDue.pm
in lib/RT/Condition/SLA.pm
in lib/RT/Condition/SLA_RequireDefault.pm
in lib/RT/Extension/SLA/Test.pm
in lib/RT/Queue_SLA.pm